A random sample of people registered with Bury GPs will have the opportunity to share their views and experiences in a national confidential survey. Surveys will be posted to registered addresses from January 4th 2017 as part of NHS England’s national GP Patient Survey.
The survey contains a prepaid envelope and should take no more than 15 minutes to complete. It covers all aspects of the patient experience ranging from booking appointments and opening hours, to experiences of services when the surgery is closed, through the local out of hours service. The feedback goes to NHS England and is not seen by the practices directly. Participation in the survey allows services to be improved to meet the needs and expectations of patients.
Local GP and Bury Clinical Commissioning Group (CCG) Chair, Dr Kiran Patel said; “I would urge patients who receive the survey in the post not to ignore it but to fill it in and return it in order for their important feedback to be captured and fed in to the national survey programme. Getting feedback on this scale means we can be sure that it is meaningful and reflective of the experiences of patients at the surgery. All feedback is completely confidential and will not be seen by surgeries themselves. It is essential that we hear what patients think of their GP practice in all its aspects.”
Further information about the survey can be found at www.gp-patient.co.uk