Healthwatch is the new independent consumer champion created to gather and represent the views of the public.
Healthwatch will play a role at both national and local level and will make sure that the views of the public and people who use services are taken into account.
Healthwatch Bury’s Mission Statement:
“Healthwatch is the consumer champion for health and social care services, giving a voice to local people, community and voluntary groups to influence the way their services are planned, purchased and provided.”
Healthwatch Bury’s vision statement:
“Our vision is better health and social care services through public involvement.”
Local Healthwatch took on the work of the Local Involvement Networks (LINks) and is here to: – represent the views of people who use services, carers and the public on the Health and Wellbeing boards set up by local authorities – provide a signposting service from 2013 to support people who make a complaint about services – report concerns about the quality of health care to Healthwatch England, which can then recommend that the Care Quality Commission take action
Every voice counts when it comes to shaping the future of health and social care, and when it comes to improving it for today. Everything that local Healthwatch does will bring the voice and influence of local people to the development and delivery of local services. People need to feel that their local Healthwatch belongs to and reflects them and their local community. It needs to feel approachable, practical and dynamic and to act on behalf of local people. -We’re helping you to shape and improve the services you use. -We’re engaging with people in your community & if you haven’t met us yet, please get in touch! -We’re an open organisation and want to make it easy for you to talk to us -We’re inclusive & we want people from every part of your community to join us -Ask us what we’re doing & we’ll always tell you what’s happening. -You can hold us to account -We’re here to help services to improve. -We’ll notice the bad things they do, and the good -We use your evidence to build a true picture of your local services